Contact information
Email is the fastest way to reach us, and a real person answers it.
support@norvetaa.com — we reply within 24 hours, Monday to Friday. Include your order number if you have one; it saves a round trip.
Phone
+1 469-828-2929. If we are away, leave a message and we will call back.
The company
VIRELLE COSMETICS LLC
1001 S MAIN ST STE 600
Kalispell, MT 59901
United States
That is the registered address of the company. It is not a store, a showroom or a warehouse — there is nothing to visit, and returns do not go there.
Returns
Returns are received at 3714 Bluestein Dr, Suite 700, Austin, TX 78721. Email us first for a prepaid label; please do not send anything back before you have one. The full process is on the Returns & Refunds page.
Where orders ship from
Orders are packed and shipped from our supplier's warehouse outside the United States. See Shipping for timing.